Privacy Policy
Policy
Security Strategy:
At Sky Patches and Digitizers, we treat the personal information of our customers with the utmost confidentiality and are dedicated to ensuring their privacy is protected. Here’s an overview of our security policy, detailing how we use and safeguard our clients’ information.
- By providing personal information, all customers explicitly agree to our privacy policy. Personal data is only required when customers choose to register to send requests, request quotes, or submit orders.
- Data Required:
Contact name, Organization name, Email, Phone/fax, Billing address (as necessary)
- Data Required:
- Customer feedback with consent is used for testimonials and service improvements. If they agree, we may use customers’ contact information to send promotional messages and special offers on our products and services. We employ state-of-the-art electronic and management systems to keep the data we collect secure.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Customers’ personal information will not be shared or sold to third parties for the purpose of marketing.
Return Policy:
Customers can cancel Orders, Quotes, and Vector requests within 5 hours.
Payment Terms:
Sky Patches and Digitizers will send the invoice to the customer once the order has been completed and delivered. Orders will be billed at the quoted price or, if no quote was requested, based on stitch count as previously discussed with the Sales Manager. Special pricing may be available for volume orders. We accept PayPal, Master Card and Visa Card as payment methods. If terms are needed, please contact us.
Shipping Policy:
All Orders, Quotes, and Vector requests placed at Sky Patches and Digitizers will be delivered via email or uploaded on the Sky Patches and Digitizers website. If physical delivery is requested, air or ground courier will be used, and delivery charges will be added to the customer’s bill.